（2023 广发）This may seem obvious, but in many organizations, a
单选
（2023 广发）This may seem obvious, but in many organizations, approximate customers such as salespeople are sometimes used to review products. After all, they have a lot of customer
contact. But salespeople don’t have the same motivations or contexts as customers. At best, this approach is risky. When you test with real users, usability tests ensure that all product
stakeholders get a realistic, honest view of your product’s effectiveness.
Q: What does “approximate customers” mean?
