Dear sir or Madam I wish to express my dissatisfaction with the iron,which I purchased from Walmart last week When using it for the first time,I found that the temperature control was faulty;it was not possible to set it for an temperature apart from the highest.When I attempted to return the iron to the store,the cashier said that the store was unable to replace it or offer me a refund but advised me that it could be sent away for repair.As I need an iron on a daily basis,and it was not clear how long a repair would take,this option was unsatisfactory.Since the iron clearly does not function as it should and therefore does not comply with the legal standards of product quality,I am writing to you to ask for a full refund of the RMB 135 retail price.I look forward to hearing from you within the next two weeks Sincerely Li ming