A One - page. B Two - page. C Three - page. D All of the above are okay.

A Cover letter etiquette: What should your cover letter say. B Resume tips for an entry - level admin. C Guidance on when you should send a one-, two- or three - page resume. D The worst fonts for your resume ranked.

A Cooperate with the other companies that have better practices. B Imitate what the best companies in the field do. C Compare your own practices with the best ones in the field. D Always change your own practices.

A Copy other firm’s practices and be able to adapt to new situations. B Imitate what the best companies do. C Identify the best companies in the field. D Make the best practices suitable for your own situation.

A Because the publisher is one of the competitors of Arita. B Because the publisher uses similar processes to produce handbooks. C Because the publisher is associate with many computer companies. D Because the publisher produces handbooks for Arita.

A Both of them try to deliver complicated meaning in an easy way on handbooks. B Both of them are the best in their field. C Both of them are publisher. D Both of them are communicating with customers a lot.

A Benchmarking must receive full support from top managers. B Benchmarking must be carried out in a small team of no more than three people. C The best number of members in a team is between five and eight. D Every team member is supposed to have some prior knowledge of benchmarking.

A Sirius. B Wharton. C Dirigo. D McGinnis.

A Only 10% can be called part - time. B Patrick himself proved 10% to be plausible. C 10% sounds very cool. The book sells better this way. D 10% symbolize a small percentage. It is not a specific number.

A Preconditioned. B Surprising. C Wide - spread. D Harmful.